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Aspetti legali

Aspetti legali




AFNOR: Association Française de Normalisation [French Standards Association]

Copyright © 2018, All rights reserved

11 rue Francis de Pressensé 93571 La Plaine Saint-Denis France
Tel. : +33 (0)1 41 62 80 00. Fax: +33 (0)1 49 17 90 00

Publication Manager: Olivier Peyrat, AFNOR General Manager

Website published by:

AFNOR: Association Française de Normalisation, SIRET: 775 724 818 00015

RCS Bobigny, NAF Code: 751 E

Head Office: 11 rue Francis de Pressensé 93571 La Plaine Saint-Denis France

Site hosted by:

AFNOR: Association Française de Normalisation, SIRET: 775 724 818 00015

RCS Bobigny, NAF Code: 751 E

Head Office: 11 rue Francis de Pressensé 93571 La Plaine Saint-Denis France

Photo credits :

Istock photo agence OKOoui

By browsing this site, the user accepts the following conditions without reservation:

- The site is hosted in La Plaine Saint Denis (France), and is subject to French regulations (including the Data Protection Act) and European regulations (European Data Protection Regulation)

- The website is administered and published by AFNOR on behalf of its foreign subsidiaries

- The personal data collected is only processed by AFNOR Group's foreign subsidiaries

- The personal data collected while connected to the website, requesting information (form) and/or requesting contact (by email) will be transferred from the country concerned to France

- Personal data may also be transferred, if necessary, to the AFNOR Group's French entities (AFNOR, AFNOR Développement, AFNOR Certification, AFNOR Compétences, AFNOR International), for the purposes of processing the internet user's request

AFNOR informs internet users that this website is intended to promote the activities of its foreign subsidiaries.


AFNOR Group's foreign subsidiary undertakes, within the scope of its activities, and in accordance with the applicable local legislation, to ensure the protection, confidentiality and security of the personal data of Internet users while they are browsing this website.

The personal data collected by the foreign subsidiary is that which the internet user sends voluntarily via the contact form/mail to. The data identified as mandatory in the contact form/mail to is required for the purposes of processing the internet user's request.

The data collected automatically by the foreign subsidiary is used to produce statistics relating to the consultation of the web pages of this site (in particular the IP address). The personal data of internet users is not used for commercial or advertising purposes, without their consent.

The purposes of the processing of the collected data are as follows: contract management linking the person concerned and the foreign subsidiary; and/or grounds of legitimate interest of the foreign subsidiary; and/or commercial promotion.

The data collected is stored by AFNOR on servers located in France and kept for the periods of time strictly required to achieve the purposes referred to below. Beyond these periods of time, it will be kept exclusively for statistical purposes and will not give rise to any exploitation of any kind whatsoever.

In accordance with the European regulations in force, and depending on the purposes of processing your data, if necessary, you have the right of access, rectification and deletion and the right to withdraw consent, limit the processing, oppose the processing and to the portability of your data. To implement these, the internet user can contact the local representative of AFNOR Group's foreign subsidiary, whose contact details are available on this website. In this case, the internet user must provide the personal data that they would like the foreign subsidiary to correct, update or delete by identifying themselves in a precise manner using a photocopy of an identity document (identity card or passport). Requests for the deletion of personal data will be subject to the obligations imposed on the foreign subsidiary by law, particularly with regard to the preservation or archiving of documents. The foreign subsidiary will respond to the internet user having exercised one of these aforementioned rights within one (1) month of receiving the request.

This period may, nevertheless, be extended by two (2) months, taking into account the complexity and volume of requests. In this case, the foreign subsidiary will inform the internet user of this extension within one (1) month of receiving the request.

When the internet user submits an electronic request, information is provided electronically where possible and unless requested otherwise. In case of a refusal by the foreign subsidiary to respond to the request for information made by the internet user, the latter provides reasons for this refusal.

The internet user has the option to lodge a complaint with the supervisory authority of the Member State of the European Union in which they reside ( ) and to lodge a judicial appeal.

The internet user is informed that their personal data may be disclosed, without their authorisation, in application of a law, a regulation, a decision of a competent local supervisory authority or competent legal authority or, if this proves necessary, for the foreign subsidiary to preserve their rights and interests.


AFNOR web sites use cookies, which are designed to improve the browsing experience of the said web sites, as well as to measure the number of visitors to the site or for that matter to allow the sharing of web site pages. The Cookies are deposited on the computer terminal of the persons concerned for a maximum of 13 months from the moment when the person concerned gives his or her consent. After this period, the consent will be sought again.


Cookies required for browsing on the web sites of AFNOR. These cookies are absolutely vital in order for the web sites of AFNOR to function properly. Their removal may cause browsing difficulties.

Four types of Cookies, which are for the purposes described below, may thus be stored on the computers of users visiting any of the web sites of AFNOR.

Technical Cookies are needed for browsing on our web sites, as well as for accessing the various products and services. Technical cookies in particular make it possible to adapt the presentation of the web sites to the display preferences of the user’s computer terminal (language used, display resolution), as well as to memorise passwords and other information which is contained in a form filled out on the web sites (registration or access to members’ personal spaces) and to implement security measures. These Cookies cannot be disabled or configured otherwise access to the site and/or to the services of the web sites may be denied.

The Cookies for measuring visitor numbers are generated by AFNOR or by its technical service providers for the purposes of measuring the number of visits to the different contents and sections of the web sites, so that they can be evaluated and organised better. These Cookies also make it possible, as the case may be, to detect browsing problems and consequently improve the ergonomics of the services of AFNOR. These Cookies only generate anonymous statistics on traffic volumes, and do not provide any individual information.

· The advertising Cookies are generated by our network partners, in the advertising spaces of our web sites, and the use of these spaces contributes to the funding of the contents and services that AFNOR provides to users free of charge. These Cookies are deposited by our partners as part of advertising partnerships under the terms of which the networks may be required to collect data about the contents viewed on our site.

· “Social networks” cookies make it possible to share the contents of AFNOR sites with other people or to inform these other people that a given person is viewing such content or to inform them of the opinion of that person concerning a content of the web site(s) of AFNOR INTERNATIONAL. This is, in particular, the case for the "share" buttons from “twitter” social networks. Any social network which provides such an application button is liable to identify the person using this button, even if the person did not use this button when visiting one or more AFNOR web sites. AFNOR recommends that you read the privacy protection policies of these social networks so that you are aware of the purposes of use, in particular for advertising, of the browser information that is collected by means of these application buttons.


Users have the option of accepting or refusing cookies on a case-by-case basis or of refusing them for good by configuring their browser. If the user chooses to refuse all the cookies, the browsing options which provide access to certain pages of the different web sites of AFNOR will be reduced.

Depending on the browser used by the users, the procedures for removing cookies are as follows:

For Internet Explorer: Click on the Tools button, then on Internet Options

On the General tab, in browsing History, click on Settings

Click the Display files button

Select the cookies which you wish to refuse and click on remove

Fir Firefox: Click on the browser Tools icon, then select the Options menu

In the window that appears, choose "Privacy" and click on "Display cookies".

Select the cookies which you wish to refuse and click on remove

For Safari: Click on the Edit icon, then select the Preferences menu

Click on Security and then on Display cookies

Select the cookies which you wish to refuse and click on remove

For Google Chrome: Click on the Tools icon, select the Options menu then click on the advanced Options tab and go to the "Confidentiality" section.

Click on the “Display cookies" button.

Select the cookies that you wish to refuse, then click on remove

If you need any support regarding the different browsers, AFNOR recommends that you refer to the official documentation.


All the information made available on this AFNOR website (documents contained on the website as well as all elements created for the website) is the property of AFNOR and is subject to laws protecting copyright when made available to the public via this Web server.

Copies of documents contained on this site may be made for information purposes only and solely for strictly private use. No licence or right other than that of viewing the Website shall be granted to anyone with regard to intellectual property rights. Reproduction of website documents is authorised for the sole purpose of providing information for personal and private use: any reproduction and any use of copies made for other purposes is strictly prohibited.

Notwithstanding any provision to the contrary, company names, logos, products and trademarks indicated on the Website are the property of AFNOR. Indication thereof does not, in any way, grant any licence or right to use these trademarks which cannot, therefore, be used without AFNOR's prior written consent.

The prior written consent of AFNOR shall be required for the following:

extraction, by permanent or temporary transfer, of all or a qualitatively or quantitatively substantial proportion of the contents of the databases onto another medium, by any means and in any form whatsoever;
reuse, by making available to the public all or a qualitatively or quantitatively substantial proportion of the contents of the databases, in any form whatsoever;

In a general sense, any extraction or reuse of the data for commercial purposes or distribution to third parties is prohibited.


Messages that you send to us over the Internet can be intercepted by third parties. Consequently, outside secure areas, the confidentiality of these messages cannot be guaranteed and indications of origin can be forged.


Accessibilita’ [FR] | Aspetti legali | P. IVA 02502240969 - Cap. Soc. € 10.000,00 i.v. | Contatto